Meet Our Instructors
CATHY McCAFFERTY SMITH
Cathy has diverse background within private industry and nonprofit, education, healthcare, manufacturing, and banking. As a leadership talent development and organizational change consultant, her overall focus is on strategic and influential leadership development, learning/ talent development systems, coaching systems, organizational change, and employee engagement programs. She has co-designed multiple award-winning leadership development/ succession programs in partnership with senior executive leaders in multiple industries.
DENISE ROBERTS
Denise has helped professionals in Michigan businesses increase their revenues by teaching them how to connect with and create STRONG RELATIONSHIPS with their current customer base. Her high-energy, experiential training offers a simple but effective method that changes people’s beliefs, leading them to new behavior and STELLAR RESULTS. Denise provides customized training programs that teach people the skills necessary to engage and retain customers without missing revenue opportunities.